- 0086-755-2734 0162
- 0086--755-2839 5363
- 2F, Building 1, Huahan Tech Park. No.16 Jinniuxi road, Pingshan, Longgan District, Shenzhen, China 518118
ICan believes QUALITY is the life of the factory, we have a professinal QC team of 5 person, including QC manager. With ISO9001-2000 quality management system in place, we have received good third party factory audict report, you may contact our sales team to have factory audict report ref.Also we implement MIL-STD-105E standard for checking materials, accessories, semi-finished goods, finshed goods etc. ICan care what you care!
1) All of our items come with 1 Year Warranty from the date of shipping from factory.
a. We provide 1% free spare parts for each mass goods order. Buyer can also buy extra spare parts if needed. For pricing of the parts, please check with your exclusive sales representative.
b. For faulty parts found within 1 year warranty, Buyer can calm for free replacements by filling up " Defective Feedback Report" form (available from each sales representative).
All Product returns require an RMA (Return Merchandise Authorization) Form. Please contact our sales representative for the form, fill it out and also attach a copy with the to-be-returned parts/units. Returns without the form may get unattended or delayed.
● Product returns for replacements must be reported to us within 7 days from the date that your product originally shipped out.● The customer is solely responsible for sending returned products to to ICan, and ICan will cover the cost of returning the repaired item back to Customers.
● All return will get processed within 14 days once received. Customers will get notice about its arrival and redelivery.